Q: What is vegan leather and where is it made?
A: Vegan leather looks and feels like leather, but as opposed to leather, no animals were killed and no animal products are used. By definition, "vegan" means that no animal products or by-products are consumed/worn/used. Our vegan leather is made in Massachusetts. It is a nylon-fiber matrix. It is not a PVC and does not contain plasticizers.
Q: Where is your canvas fabric made and what is the fabric content?
A: Our canvas is 100% cotton and made in Italy.
Q: Do Filbert bags come with a guarantee?
A: We are proud of the craftsmanship of our Filbert bags and we hope you are enjoying your bag for years to come. Our Filbert bags come with a one year warranty against defects in materials and construction under normal use.
Q: Where is your hardware and zippers made?
A: Our hardware is durable solid brass, made proudly in Connecticut. We searched high and low for the strongest, smoothest and prettiest zippers and found them in Switzerland by RiRi.
Q: How about the lining and thread? Are they U.S made?
Why yes, they are! Our lining is Texas-grown organic cotton which is milled in South Carolina. Our thread is made in North Carolina. (Side note: even our dustbags that the handbags ship in are made in the U.S using organic cotton.)
Q: Do you charge sales tax?
A: We are based in Sausalito, CA and charge California sales tax for any shipment shipped within the state of California.
Q: Where are your bags made?
A: Our bags are designed in Sausalito, CA, and cut and sewn in New York City.
Q: What does "mindfully made" mean?
A: We have spent over 2 years developing these bags. We questioned every single component that went into the bag: where it was made, how it was made, and what it was made of. Where possible, we tried to make the most eco and conscious choices. Our bags are made in an ethical factory in NYC, where the employees are paid fairly and work in good conditions. All of our fabrics are cruelty-free, meaning no animal products are used to make our goods.
Manufacturing in the U.S. and supporting domestic labor is important to us. Chances are, if you're buying something that's cheap, someone wasn't paid fairly.
We think this is the definition of mindfully made!
Q: Where did the name "Filbert" come from?
A: We named the company after our favorite street in San Francisco, but were surprised to learn that a Filbert is a type of a hazelnut. Who knew?